Professional summary
Design leader building global teams across enterprise SaaS, AI, and security. Workday portfolio includes AI Consumption, Deployment Agent, and Agent Analytics, with AI-assisted prototyping using Figma AI, Shuffle, Cursor, and Lovable. Career impact includes solutions supporting 20 million insurance members and $40M+ in annual savings, an SAP design innovation award, and mentorship of hundreds of designers.
Core expertise
Design leadership & team development | AI product UX | AI agents & analytics | Enterprise SaaS | Product strategy | Admin & deployment experiences | Cloud security | Information architecture | Search & conversational design | Design systems | User research | Rapid prototyping | Design Thinking
Professional experience
WORKDAY
Mar 2026 - Present
Senior Manager, UX Design | AI Experiences, Growth, Deployment & Adoption
- Lead UX teams and design managers across Admin Experience, Global Deployment & Adoption; Adaptive Planning & Decision Intelligence; and Platform Consumption & Security.
- Direct design for AI Consumption, Deployment Agent, and Agent Analytics, connecting complex AI capabilities with enterprise user and administrator needs.
- Use Figma AI, Shuffle, Cursor, and Lovable with design teams for AI-assisted exploration and prototyping, making concepts tangible for cross-functional evaluation.
- Partner with product and engineering leaders to shape strategy, prioritize design work, allocate resources, and align experiences across connected platform capabilities.
WORKDAY
Feb 2023 - May 2026
Sr Manager, UX Design | Home, IA, Navigation, Search, and Conversational Design
- Led designers and design managers responsible for Home, information architecture, navigation, search, and conversational design, integrating AI into core platform experiences.
- Shaped product strategy for the EDDG organization and aligned stakeholders around design direction, team priorities, and cross-functional dependencies.
- Developed design leaders and championed Workday's visual design system, shared standards, and collaborative design practices across platform teams.
WORKDAY
Mar 2022 - Feb 2023
Sr Manager, UX Design | Search, Conversational Design, AI Chatbot
- Led Workspace Platforms design teams delivering search, chatbots, and Slack/Microsoft Teams integrations centered on intuitive self-service.
VMWARE
Nov 2020 - Apr 2022
Senior Manager, UX Design | Cloud Management
- Led globally distributed designers, design managers, and technical writers delivering cloud management experiences for CloudHealth and Secure State.
- Partnered with product and engineering to define strategy and quarterly roadmaps, balancing customer needs with delivery priorities.
- Advanced user-centered practices and Clarity Design System adoption while coaching designers and managers within a 250+ person central design organization.
CVS HEALTH / AETNA
Nov 2019 - Feb 2021
Senior Manager, UX Design | Behavior Change
- Led multidisciplinary design teams on behavior-change experiences supporting Aetna's 20 million members and contributing to $40M+ in annual cost savings.
- Shaped experiences across web, mobile, and Apple Watch; partnered with research, product, and engineering to translate member needs into product strategy.
- Defined quarterly objectives, OKRs, and KPIs; supported hiring, design critiques, and design system contributions within a SAFe Agile environment.
Senior Manager, UX Design | Enterprise UX
- Built and led the design team for vManage and SD-WAN experiences; supported the transition from hardware sales to subscription-based products and solutions.
- Partnered with stakeholders on roadmap direction and collaborated with the design systems team to evolve experiences using Cisco Cohesion Design Language.
Design Director, UX Design | Innovation Business Solutions
- Directed design at SAP Labs and led discovery and Design Thinking workshops for customers including NHL, Toyota, The Home Depot, and Verizon.
- Contributed to the NHL Coaching App team that earned the 2019 SAP Innovation Award for Design; managed and mentored designers and design interns.
- Led engagements from discovery through high-fidelity prototyping, translating business requirements and user needs into interaction frameworks and workflows.
GE AEROSPACE
Mar 2017 - Mar 2018
Senior Principal, UX Design | Design Systems
- Oversaw a global 18-member UX team, including resource allocation, goals, and mentorship; guided research and digital strategy for aviation experiences.
- Led flight control system design and partnered across teams to apply UX principles, analytics, responsive design, and prototyping to airline challenges.
ORACLE
Mar 2014 - Dec 2017
Principal, UX Design | Design Systems
- Led UX design and architecture for Oracle Cloud platform tools across web and mobile; designed Oracle JET JavaScript framework components and the Alta Enterprise Design System.
- Designed Chatbot Minibuilder and Visual Cloud Builder experiences, supporting conversational product creation and application development on Oracle Cloud.
- Directed persona research and competitive analysis; applied Agile design to framework components, responsive themes, prototypes, and developer demos.
Principal, UX Design | Cloud Security
- Built a multidisciplinary design and development team focused on IBM Cloud security; designed identity and access management, user management, and service catalog experiences.
- Designed security services including Key Protect, Vulnerability Advisor, and the Bluemix Security Console; facilitated research and IBM Design Thinking workshops.
Principal, UX Design | Network Security
- Led UX for next-generation firewall and enterprise security products, defining information architecture, interface guidelines, and a shared UX pattern library.
Founder experience
GIGSCHEDULE
Jul 2025 - Present
Founder, Designer & Developer
- Founded, designed, and developed a scheduling platform for studios, salons, tattoo shops, martial arts gyms, and fitness centers, from concept through implementation.
- Designed onboarding for setup in under 60 seconds and architected a multi-tenant platform with redundancy and high availability. Product: gigschedule.com.
Teaching & mentorship
Northwestern University, Segal Design Institute | Adjunct Professor | Feb 2025 - Present
Teach human-centered design, Design Thinking, research, ideation, and iterative prototyping.
Springboard, Louisiana State University & Chegg | UX Educator / Mentor | 2019 - 2024
Mentored hundreds of designers through project reviews, portfolios, and interview preparation. Most
Requested Mentor, 2021 and 2022.
General Assembly | User Experience Design Instructor | Feb 2014 - May 2016
Earlier experience: BST Global, Texas Instruments, Commerce One, AOL, Netscape, and Yahoo.
Education & certifications
Menlo College | Bachelor's Degree, Advertising/Communications SAFe 5 Product Management | SAP Expert Design Thinking Coach | Foundations in Design Thinking | MadPow Behavior Change | The Neuroscience of Learning